KENTUCKY DEPARTMENT OF EDUCATION EMAIL ROLL-OUT

Seven Kentucky teachers participated in a group introduction to the new email/cloud interface moderated by myself and a member of the technology team.

GROUP INTERVIEWS WITH TEACHERS
FOCUS GROUPS WITH TECHNOLOGY INTEGRATION SPECIALISTS

I moderated a focus group of six technology integration specialists from the KY department of education to investigate which new features they felt would be beneficial to their teachers, which features would not be helpful and which features they believed would make lesson their own workload.

I moderated a focus group of six technology integration specialists from the KY department of education to investigate which new features they felt would be beneficial to their teachers, which features would not be helpful and which features they believed would make lesson their own workload.

FOCUS GROUPS WITH TECHNOLOGY INTEGRATION SPECIALISTS

Based on the data gathered from the focus groups and interviews, I helped create tasks for usability test of 14 teachers.  The results of the tests revealed that just sending an email was challenging for some teachers. 

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Recommendations: Host online tutorials to get teacher acquainted with the most basic and necessary tasks quickly.   Once teachers were comfortable with using the system for basic tasks, tutorials should be created to help teachers integrate the technology with their lessons.

USABILITY TESTS WITH TEACHERS