RESUME

  • Survey Design

  • Interviews

  • Statistical Analysis

  • Competitive Analysis

  • Facilitated  Brainstorming

  • Quan/Qual Data Collection

  • Moderated Usability Testing

  • Online Experiments

  • Card Sorts

  • Field Studies

  • Iterative Design

  • Interface Design

  • Documentation Design

  • Remote Usability Testing

  • In-Lab Usability Testing

  • Think Alouds

  • Heuristic Evaluation

  • Participatory Design

  • Contextual Inquiry

  • Cognitive Walkthroughs

  • Applied Cognitive Task Analysis

  • Eye Tracking

  • Prototyping

  • Experimental Design

  • Persona Creation

  • Comparative Testing

  • Visio

  • Balsamiq

  • OvoStudios

  • Morae

  • NASA-TLX

  • SPSS

  • NVIVO

  • Survey Monkey

  • MS Office

  • SUS

  • MailChimp

  • Qualtrics

  • Axure

  • OptimalSort

University of Kentucky

University of Kentucky

New Mexico State University

University of Kentucky

Ph.D. Experimental Psychology/Human Factors

Human-Technology Interaction Certificate

M.A. Experimental Psychology/Human Factors

B.S. Journalism-Editorial

User Experience Designer

June 2010

 

Human Factors Engineer

Dec. 1997 - Aug.1999

 

Technical Specification Writer

Sept. 1997 - Jan. 1998

Human Factors Research and Teaching Assistant

Aug. 1999 - Aug. 2001

 
 
 

Human Factors and Ergonomics Society ( since 2009)

Design Patents

Moore, J. A., Satanek, B. L., & Sublette, M. A. (2004). Goal-oriented design for the printer property's graphical user interface: US Patent 6,704,033.

 

Moore, J. A., Sublette, M. A., & Satanek, B. L. (2001). Printer properties graphical user interface computer icon for a display: US Patent D450,323.

 
 

University of Kentucky (Department of Computer Science)

  • Managed 60-participant in-home study investigating network router privacy

  • Performed  structured brainstorming focus groups investigating privacy concerns

  • Created, deployed and analyzed survey investigating internet and home-network privacy

Human Factors Researcher

Oct. 2014 - May 2016

 

Human Factors Researcher

Feb. 2014 - July 2014

 

Independent Consultant/Freelance

Identified concerns of 2000 subject-matter experts regarding making informed estimations by designing, deploying and analyzing online surveys.

User Experience Designer

Oct. 2012 - Sept.  2013

 

IBM (Eclaro International – Contract)

  • Researched, designed and tested new IBM employee website by working graphic and interaction designers, outside vendors, developers, and internal customers

  • Gathered usability and functional requirements through interviews  and surveys with employees

  • Designed web-based application by creating low-fidelity prototypes and wireframes and using iterative design methodologies

  • Completed benchmark usability testing with earlier application iterations

  • Conducted online, long-distance, world-wide remote usability testing with employees

  • Created test plans, reports and presentations for usability tests and specifications

  • Improved internal software tools by gathering engineering requirements through requirements surveys, expert interviews and cognitive walkthroughs

Lexmark International, Inc. (Perficient, Inc. - Consultant)

  • Designed and tested printer management portal solution for enterprise customers

  • Created low-fidelity prototypes for application

  • Conducted on-site and remote iterative usability tests

  • Comparative A/B testing for prototypes

Usability Specialist

Network Team Lead

Sept. 2001 - Sept. 2006

 

Lexmark International, Inc.

  • Developed personas and identified user groups for products

  • Created deployed online surveys

  • Designed  hardware, button panels for printers, software and firmware

  • Created wireframes and low-/high-fidelity prototypes

  • Worked with graphic designers and software engineers to help create the look and feel for the software screens

  • Designed usability tests and wrote test plans

  • Recruited participants

  • Wrote test scenarios

  • Moderated usability tests

  • Analyzed results

  • Presented findings

Human Factors Engineer

May 2000 - Oct. 2000

Analysts International (Lexmark – Contract)

  • Designed new setup process for printer hardware and software setup

  • Helped design surveys to determine user printing needs

  • Used competitive analysis to compare current design with competitive printer designs and to determine what users liked and disliked about other competitive printer setup

  • Worked with engineers, box designers, marketing and technical writers to evaluate costs and designs of new setup process designs based upon data collected from user testing

  • Planned and moderated usability tests

  • Presented new design suggestions and results to team.

Analysts International (Lexmark – Contract)

  • Designed software driver interface for high-end multifunction printer

  • Worked with marketing, engineering, publications and management through all phases of the design process to design, prototype, test and follow new software interface through end-of-product testing and implementation

  • Organized subjects, designed and gathered materials for testing, ran usability tests, managed user data, presented test findings

Analysts International (Lexmark – Contract)

  • Designed technical specification documentation guidelines and documentation

  • Created templates and version control system for documentation

  • taught developers how to use document-editing software

  • organized all old documentation, and held document guideline meetings

  • Edited technical specifications

Human Factors Research and Teaching Assistant

Aug. 2008 - Dec. 2012

University of Kentucky

Designed and implemented experiments to assess differences between actual and expected mental workload for displays used in laparoscopy

 

Taught Introductory Psychology Lab / Statistics Lab / Cognitive Psychology Lab

New Mexico State University

Designed and implemented experiments to assess pattern matching abilities and decision making in military command structures

 

Taught Introductory Psychology Lab

Human Factors Researcher

May 2017 - present

 

Independent Consultant/Freelance

  • Market research surveys

  • Website concept testing

  • Wireframe design and design recommendations

  • Market research and quant/qual surveys, analysis and reports

  • Concept testing and requirements interviews

  • Usability testing and report writing

  • Card sorting